You are responsible for keeping your home clean and in good decorative order. You are also responsible for

• Replacing lost keys, changing locks when keys are lost and adding security fittings to windows and doors
• Replacing fuses, light bulbs, fluorescent tubes and starters
• General household tasks such as oiling hinges tightening screws, adjusting doors for new carpets
• Keeping your home free of pests
• Maintaining any fittings or appliances you have fitted yourself such as washing machines and showers
• Replacing broken or cracked glass , although we will make your home safe following a 'break-in' if you have reported it and obtained a Police Incident Number
• Clearing blockages in waste pipes or toilets which are caused by lack of care (fat, tea leaves etc.) or unusual objects (nappies, air fresheners)
• Filling cracks in plaster unless large (over 3mm wide)
• Draught proofing (external doors only)

You are also responsible for any repairs caused by neglect, carelessness or misuse by you, your family or visitors to your home.